Member Services

ATM/Check Cards

Get cash when you need it from Kent Credit Union’s own ATM machines, as well as from thousands of ATMs throughout Ohio and the country.

Also, use this card instead of writing checks! The purchase amount is withdrawn directly from your checking account.

Click here to see available no-surcharge ATMs.

Kent Credit Union now offers Courtesy Pay for your Kent Credit Union ATM/Debit Card.

If you make a purchase with your debit card and accidentally spend more money than is in your account, Courtesy Pay allows you to complete the transaction by paying a fee with the purchase, instead of being denied for insufficient funds. This applies to ATM transactions, also. To activate Courtesy Pay for your ATM/Debit Card, you must authorize this service by opting in. Complete the Opt-In Form

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You can also register your card to help safeguard against unauthorized use online. MasterCard SecureCode is a free, online security service that will add peace of mind when you shop online.

Click here to register for MasterCard SecureCode

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Direct Deposit/Payroll Deduction

Don’t wait in line on payday or risk losing your check! Have peace of mind by having your payroll deposited automatically. Once we receive your money, we will distribute it to your KCU account(s) or loan(s) as you choose. Your direct deposit is available in your account on payday, giving you convenient access.

Talk to your employer today about setting up direct deposit. Give your employer KCU’s routing number 241279234 as well as your KCU account number…it’s that easy!

Payroll Deduction is when your employer sends a portion of your check to KCU. Your loan payment can also be made through payroll deduction.

Pay yourself first with payroll deduction! Set aside money each payday to go directly into your KCU account(s). You can also direct part of your check to go towards repayment of a KCU loan to always make your payment timely!

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Preferred Employer Groups

Enhancing your employee benefits with Kent Credit Union membership provides additional value at no additional cost to you.

Kent Credit Union provides personal service and financial products that reduce stress for your employees. We help improve the quality of their lives, enabling them to spend more time with their families and allowing them to focus more on their work and worry less about their personal finances.

Read more about how easy it is to become a Preferred Employer Group.

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Report a Lost or Stolen ATM/Check Card

If your ATM/Check card is lost or stolen:

If you lose your card, call us at 330.678.2274 and we will place a temporary block on your card until you find it. If the credit union is closed, call 1.800.472.3272 and ask them to status your card as lost.

If you can’t find your card in a reasonable amount of time, you can come to one of our office locations and complete a request for a new card. There may be a small fee for this service. For your convenience, you also have the option to print out an ATM/Check Card Application/Maintenance Form. Complete the form and fax it to us at 330.678.6252 or deliver it to one of our branches.

If you believe that your card has been stolen, call the credit union number or the toll free number above IMMEDIATELY and ask that your card be statused as theft/stolen. This will block unauthorized transactions. File a police report in the area of jurisdiction where the incident (theft) occurred. Contact Kent Credit Union immediately so we may help resolve the issue.

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Report a Lost or Stolen Visa Card

Immediately phone the 24-hour Visa Hotline at 1.800.325.3678 to report your card lost or stolen. It is critical that you make this call as soon as possible after misplacing your card. This will limit your personal liability. You should also telephone our office at 330.678.2274 to report the incident.

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TruStage Insurance

TruStage Accidental Death and Dismemberment (AD&D;)

A TruStage Accidental Death and Dismemberment (AD&D;) insurance policy from CMFG Life Insurance Company pays you or your loved ones a cash benefit after an accident results in a covered injury or loss of life due to an accident.

You can get $1,000 of coverage, paid for by your credit union, and provided by CMFG Life Insurance Company. You can also get up to an additional $300,000 AD&D; coverage from CMFG Life at affordable rates. Sign up for your no-cost or additional protection today.

TruStage AD&D; Insurance is offered by TruStage Insurance Agency, LLC and underwritten by CMFG Life Insurance Company. The insurance offered is not a deposit and is not federally insured or guaranteed by your credit union.

TruStage Health Insurance Program

Affordable Health Insurance Made Easy

The Affordable Care Act means nearly every American must have health insurance. If your employer doesn’t offer a plan, if you don’t qualify for Medicaid and you’re not yet eligible for Medicare, you’ll likely need to purchase a health insurance plan on your own.

The TruStage Health Insurance Program can help. You can easily compare health insurance plans from multiple carriers, get quotes, receive expert advice and purchase coverage that makes sense. You can also determine whether you qualify for financial assistance. For more information, visit

The TruStage™ Health Insurance Program is made available through TruStage Insurance Agency, LLC and GoHealth LLC. GoHealth LLC is licensed to sell nationwide and operates in all states with the exception of Massachusetts, Hawaii, Vermont and Rhode Island. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.


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Wire Transfers

Electronically send and receive funds from your Kent Credit Union account to an account at another financial institution. The following are the wiring instructions to wire funds to Kent Credit Union:

Wire to: Kent Credit Union

Routing #: 241279234

Address: 6020 Rhodes Road, Kent, OH 44240

Beneficiary: Your Name

Your Account # and Your Account Type (Savings or Checking)

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